Terms and conditions

Appointments are booked online or by phone. Your time is reserved for the length of the service you choose. Please book the service you want, as we plan each appointment around it.

Please cancel or change your appointment at least 24 hours ahead by calling 021 555 0142. Late cancellations or no-shows may mean we ask for a R50 deposit on your next booking.

We hold your chair for 10 minutes. After that we may shorten your service or offer the next free time so we don't run late for the next customer.

Prices are shown in rand and include VAT. Pay at the chair by card or cash. Prices may change, but your booked price is honoured. The first-visit offer is R30 off one service over R100 and can't be combined with other offers.

Barbers may decline a service if it isn't safe, for example over broken skin or a skin condition. Tell us about allergies or sensitivities before we start. If you're unhappy with your cut, tell us within 7 days and we'll fix it free.

Give accurate contact details and turn up on time. Please treat staff and other customers with respect. We may refuse service if behaviour makes others unsafe.

We collect your name, email and phone number only to manage your appointment. We do not sell your details or use them for marketing unless you ask us to. On this website your booking details are kept in your own browser. To ask about your data, email hello@tannerandstrop.example.

Tanner & Strop Barbers (Pty) Ltd, 18 Tanner's Yard, Albert Road, Woodstock, Cape Town 7925. Phone 021 555 0142.